In Montreal, Clinique Vétérinaire de Pointe St-Charles presents a genuinely serious, sharply divided picture across 685 reviews that requires full, direct disclosure. On the strongly positive side, sustained trust from kittenhood draws warm praise: one reviewer describes their cat coming to this clinic since she was just a few months old, describing staff as loving their pets as much as the owners do, though noting a difficult recent health decline requiring end-of-life decisions. Long-term, anxious-dog accommodation draws similarly warm praise, with one reviewer describing many years of great experiences, specifically praising the team’s kindness and patience given their dog’s fear of the vet.
Recovery after a bad prior experience draws particularly strong praise as well, with one reviewer describing the clinic taking over their pets’ care after three months of a bad experience elsewhere, calling it hands-down the best vet in town after that switch.
Worth reporting with complete and necessary honesty given the extreme seriousness of the allegation: at least one detailed review uses the words “stay away,” alleging their cat was sent home without any explanation, painkillers, or warning about what had been done during the visit, and using the specific word “tortured” to characterize their cat’s treatment, an extremely serious allegation that stands in direct, stark contrast to the otherwise warm, multi-year positive reviews from other clients. A separate review raises a more moderate but still relevant concern, describing generally competent, pleasant doctors while specifically recommending additional customer service training for one particular front-desk staff member.
Given the genuinely extreme severity of that one allegation, standing in sharp contrast to substantial positive feedback elsewhere, Doggy Deets users considering this clinic, particularly for any procedure involving anesthesia or pain management, should review the most current available feedback directly and ask explicit, detailed questions about post-procedure pain management protocols before proceeding.
For Doggy Deets users, Clinique Vétérinaire de Pointe St-Charles has substantial positive, multi-year client feedback, but the presence of one extremely serious allegation regarding post-procedure care warrants direct, explicit questions about pain management protocols before any procedure.
