In Ottawa, Priority Pet Boarding Services presents a genuinely mixed picture across more than 110 reviews, worth reporting with full honesty given the range of experience described, particularly the contrast between exceptional multi-species care in most reviews and at least one serious complaint. On the strongly positive side, the business demonstrates unusually broad species versatility: one reviewer describes a genuinely unconventional forty-five day boarding stay for their red-eared slider turtle, Toto, reporting wonderful care alongside regular Instagram updates throughout that extended, unusual arrangement.
Long-term multi-year trust reinforces confidence in the business’s core services: one reviewer describes four and a half years of regularly boarding their cats, consistently describing the service as fantastic every single time without exception. Multi-cat household logistics draw specific praise as well, with one reviewer describing arranging twice-daily visits for four cats during a vacation, describing the entire process from initial contact as seamless throughout. Celebratory touches draw warm, specific mention too, with one reviewer describing their cats Finn and Flower receiving great care, frequent updates, and even a birthday party during their stay.
Worth reporting with full honesty given its seriousness: at least one detailed review describes what the reviewer characterizes as unprofessional and irresponsible care regarding their dog Lucy, specifically noting they had paid extra for a household stay rather than standard cage boarding, hoping for a higher standard of individualized care, and expressing significant disappointment relative to that premium arrangement and cost.
Given this split, extensive positive experience across cats and even unconventional pets like turtles, alongside at least one serious complaint specifically regarding dog household-stay care, prospective clients boarding a dog specifically, and particularly those considering the premium household-stay option, may want to ask detailed questions about that specific service tier before booking, since the available reviews suggest stronger, more consistent results with cat and exotic pet boarding than with the dog household-stay arrangement.
For Doggy Deets users, Priority Pet Boarding Services offers strong, well-demonstrated cat and exotic pet care, but the serious complaint regarding dog household-stay boarding specifically warrants extra questions before booking that particular service.
