On 170 Street Southwest in Edmonton, Creekside Pet Boarding & Daycare presents a genuinely mixed picture across 130 reviews, worth reporting with full honesty given the range described. On the positive side, senior and nervous dogs receive successful, extended-stay care according to at least one detailed review: an owner describes boarding two German Shepherds, one a nervous ten-year-old, for three-week stretches on two separate occasions while traveling overseas, a genuinely demanding boarding scenario given both the dog’s age and documented anxiety, with the review’s positive framing suggesting that extended, high-stakes arrangement was handled successfully.
New dog owners receive particularly supportive onboarding according to reviews: one self-described new dog owner describes staff helping them enormously as they learned the ropes, with their puppy Lainey attending weekly, visibly excited to see staff at check-in, alongside consistent updates on how each day went. Anxious dogs show genuine, documented improvement over time as well, with one reviewer describing their pup as anxious initially, now absolutely loving attendance after a few months, crediting staff communication throughout that behavioural transition.
Worth reporting with full honesty: at least one detailed review describes a notably negative first-visit interaction, with the reviewer bringing their puppy for an assessment and describing the front desk staff member as aggressive specifically regarding incomplete vaccination records, leading the reviewer to leave rather than proceed with the visit, a legitimate concern about front-of-house communication tone during what should be a routine, if strict, documentation check.
Given this split, generally strong, successful care for both new and anxious dogs alongside at least one sharply negative front-desk interaction specifically around vaccination documentation, prospective clients should ensure vaccination records are fully complete and readily available before their first visit to avoid a similar friction point.
For Doggy Deets users, Creekside Pet Boarding & Daycare offers generally strong care for anxious dogs and new owners, but ensuring complete vaccination documentation before a first visit is recommended given at least one reported negative front-desk interaction on that specific issue.
