Operating out of the northwest portion of a large, formerly Holiday Inn-branded building at the corner of Macleod Trail and 43rd Avenue in Calgary, Amenida Residences + Hotel presents itself as a discount accommodation option, and the honest picture that emerges from customer reviews is one of significant, recurring concerns that any prospective guest, and particularly anyone hoping to bring a pet, should weigh carefully before booking. Multiple detailed reviews describe the property in sharply critical terms, with at least one reviewer explicitly warning that promotional photos are misleading relative to the actual, visibly deteriorating condition of the property, and questioning how the hotel maintains any official star rating given what they encountered.
A particularly serious concern raised in at least one detailed review involves alleged discriminatory treatment: a guest describes a friend who stayed at the property being treated poorly by staff throughout her visit specifically because of visible tattoos, including facial tattoos, and describes hotel staff initially being evasive when the reviewer called to check on their friend during the stay. This kind of specific, serious allegation goes beyond typical complaints about room condition or amenities and represents a meaningfully different category of concern worth taking seriously. Layout and wayfinding within the large, repurposed building also draws practical criticism, with one reviewer noting the lobby’s distance from the elevator bank creates confusion and inconvenience for guests navigating the property, a structural quirk of converting a large former chain hotel into its current configuration.
Pool access, listed as an amenity that factored into at least one family’s booking decision specifically for a getaway with their child, turned out to be more limited than expected, with that reviewer describing arriving for a multi-day stay only to discover pool access was restricted for part of their visit despite having planned the trip around that amenity. Multiple reviewers describe their overall experience in unusually strong negative terms even relative to typical critical hotel reviews, with at least one stating they would give the property zero stars if the review platform allowed it, and describing a fellow guest proactively warning them about problems shortly after arrival, before their own negative experience had even fully unfolded.
Given the consistency, specificity, and severity of these concerns, including the discrimination allegation, misleading marketing claims, restricted amenity access, and general property condition complaints spanning multiple independent reviewers, Amenida Residences + Hotel warrants particular caution from prospective guests.
For Doggy Deets users, given the pattern of serious concerns raised across multiple recent reviews, bringing a dog into this specific property carries the same general risks described for guests generally, compounded by any pet’s added sensitivity to an inconsistently maintained environment. Doggy Deets users considering this property, with or without a pet, are strongly encouraged to review the most current available guest feedback directly and weigh it carefully against price and location convenience before booking.
