In Winnipeg, Kenaston Veterinary Hospital presents an extremely serious, sharply divided picture across 248 reviews that requires complete, direct disclosure given the severity of multiple detailed allegations. On the positive side, sustained multi-year trust draws warm praise: one reviewer describes years of bringing their two dogs, Charlie and Chewie, both of whom love their vet visits, consistently receiving excellent care. Life-saving surgical intervention draws particularly strong praise too, with one reviewer describing Dr. Eissa performing life-saving surgery on their elderly Labradoodle after another clinic had been unable to help.
Worth reporting with complete and necessary honesty given the extreme seriousness involved: multiple separate, detailed reviews describe a specific, deeply distressing incident involving a cat named Boomer during what was intended to be a routine spay or neuter procedure, with reviewers using strong language directly alleging the outcome cost the cat’s life, and separately alleging staff misrepresented what procedure or approach had actually been agreed to beforehand, with one reviewer explicitly stating they are revising their rating specifically because of what they characterize as dishonesty covering up a mistake, rather than the original incident alone. A further reviewer, while not detailing the same specific incident, describes genuine disappointment despite being a longtime client whose dog had previously had successful bladder stone surgery there, suggesting a possible pattern of declining experience for at least some long-term clients.
Given the extreme severity and specificity of these independent, multiple allegations regarding a pet’s death and subsequent alleged misrepresentation, this is among the most serious complaint patterns in this entire directory, and requires the strongest possible caution.
For Doggy Deets users, Kenaston Veterinary Hospital has some genuinely positive long-term relationships and surgical successes described in reviews, but multiple serious, detailed allegations regarding a cat’s death during a routine procedure and subsequent misrepresentation are a critical concern; reviewing all current available information thoroughly and considering a second opinion before any surgical procedure here is strongly advised.
