At the Yonge and Eglinton location in Toronto, When Hounds Fly has built a strong, 4.9-rated reputation across 128 reviews, with particular strength in advanced seminar programming and specific trainer expertise, alongside at least one recent customer service concern worth reporting honestly. One reviewer describes starting foundation skills training and puppy socials with their five-month-old puppy, noting that despite having already done some prior puppy training elsewhere, they’re clearly still learning valuable new material through this program.
Specialized seminar content draws particularly enthusiastic, specific praise: one reviewer describes attending a seminar specifically on reactivity management through clicker training, calling the session a genuine game-changer for understanding and applying that specific technique. Individual trainer expertise draws consistent, named praise as well, with one reviewer describing trainer Elena as an incredible teacher benefiting both dog and owner considerably, having already recommended her to numerous friends based on their own experience.
Worth reporting honestly: at least one detailed review describes genuine satisfaction with the training content itself, while raising a specific, recent customer service concern, noting a considerable 45-to-60 minute one-way drive to attend classes and socials, with a recent interaction leaving them notably less content than their previous experiences at the location, suggesting some inconsistency in customer service quality worth being aware of even as the actual training instruction continues to draw strong praise.
Overall instructor quality reinforces the largely positive pattern, with one reviewer describing the location’s instructors as kind, competent, skilled, and knowledgeable, with their puppy learning substantially through the course, expressing strong overall satisfaction with the location.
For Doggy Deets users, When Hounds Fly Yonge and Eglinton offers strong training content and specialized seminars like reactivity-focused clicker training sessions, though at least one recent customer service complaint is worth being aware of given the potentially significant travel time some attendees describe committing to reach the location.
