On Centre Avenue in Calgary, Chasin’ Tails has built an extensive reputation across more than 500 reviews, with particular strength in responsive problem resolution and genuine grooming attentiveness. One detailed review describes a positive update following an initial concern about a dog’s specific nail-trimming needs given a documented sensitivity, with management reaching out proactively to resolve the issue professionally, including offering refunds and credits, a meaningful example of a business actively correcting course when something didn’t go as expected rather than ignoring the complaint.
Grooming quality draws specific, named praise as well: one reviewer describes groomer Tatiana as very nice and caring, specifically praising her attentiveness in listening to exactly how the owner wanted their two dogs’ spa day to feel, resulting in dogs the owner describes as both happy and beautifully groomed. Out-of-town visitors receive similarly smooth, efficient onboarding, with one reviewer describing nothing to complain about during their visit from out of town, specifically praising a free assessment day and friendly, professional staff throughout.
Genuine daycare enthusiasm features prominently in at least one detailed review, with an owner describing their puppy going, in their words, crazy with excitement the moment “doggy daycare” is mentioned at home, exactly the kind of anticipatory behavioural signal that indicates real, sustained enjoyment of the destination rather than mere tolerance.
The willingness to publicly and proactively resolve a documented service issue, combined with consistently warm, specific praise for grooming staff and smooth onboarding for both local and out-of-town clients, suggests Chasin’ Tails takes client and dog satisfaction seriously enough to actively correct course when problems do arise, a meaningful signal of overall business integrity beyond simply avoiding negative feedback.
For Doggy Deets users, Chasin’ Tails stands out as a well-established Calgary choice combining daycare and grooming services, backed by a large review base, demonstrated responsiveness to client concerns, and consistently warm praise for specific grooming staff attentiveness.
