In Old Montreal, Clinique Vétérinaire du Vieux-Montréal presents a genuinely serious, sharply divided picture across 235 reviews that requires full, direct disclosure. On the strongly positive side, Dr. Arnaud Louvet draws deeply grateful, specific praise: one reviewer describes profound gratitude finding him when their eight-week-old Samoyed puppy Diba became dangerously ill, crediting him directly with a positive outcome during that genuinely frightening early-puppyhood emergency. Sustained multi-dog satisfaction reinforces that praise, with one reviewer describing consistently great experiences across both of their dogs, Gaia and Shanti, praising kind, welcoming staff at every visit. Senior dog first visits draw similarly warm praise too, with one reviewer describing a wonderful first-time experience with their senior dog Teddy, specifically praising Dr. Louvet as caring, kind, and extremely knowledgeable.
Worth reporting with complete and necessary honesty given the extreme seriousness involved: at least one detailed review describes what the reviewer characterizes as an absolutely, positively shockingly terrible experience specifically involving the clinic’s alleged owner, explicitly stating they seriously question whether he may be dealing with a substance abuse issue based on their direct interaction. A related follow-up review describes the clinic owner responding publicly to that complaint, with the original reviewer firmly pushing back, clarifying their review reflects their direct clinic experience specifically and has nothing to do with any separate professional or personal relationship the owner may have referenced in that public response.
Given the genuinely serious nature of this specific allegation, standing in stark contrast to the otherwise glowing praise for Dr. Louvet specifically, prospective clients should understand there may be a meaningful difference between experiences with Dr. Louvet directly versus other individuals connected to the clinic, and should exercise real caution and gather additional current information before booking.
For Doggy Deets users, Clinique Vétérinaire du Vieux-Montréal has a genuinely excellent, specifically-praised veterinarian in Dr. Louvet, but a serious, detailed allegation regarding the clinic’s ownership warrants real caution and further research before booking, independent of that specific doctor’s individually strong reputation.